How Client Confidentiality and Privacy is Maintained

This page sets out how German Translation Services uses and protects the information you provide when using this website. We are committed to protecting the privacy of all who visit and use the German Translation Services website.

Client confidentiality

Client confidentiality is vitally important to us and we have developed a policy to ensure that it is maintained and respected at all times.

German Translation Services guarantees that client work will never be shared with a third party. We understand that many of the documents we handle contain sensitive and classified information and, therefore, the following steps have been taken to guarantee confidentiality:

  • The German Translation Services’ website is secured by GeoTrust. Our GeoTrust SSL Certificate provides up to 256-bit encryption. Therefore, you can be assured that communication and document submission through our website is confidential and secure.
  • Every employee and contractor of German Translation Services has signed a confidentiality agreement.
  • Documents submitted to us are kept in a secure online system and can only be viewed by the operations team and the Translator assigned to the job.
  • On request, we are happy to sign a non-disclosure agreement.

Ownership of work

Clients who engage German Translation Services' services retain full ownership, copyright and intellectual property over their work. We will never share your work or contact details with a third party.

How we may collect information

When you visit German Translation Services website we only collect information from you if you voluntarily fill out one of our forms, or communicate with us via email.

The information we require to give a quotation and perform our services includes:

  • Contact name
  • Company name (if applicable)
  • Email address
  • Order information (text and documents uploaded for translation/proofreading/editing)

Information usage

German Translation Services may use collected information for the following purposes: to provide translation, proofreading and/or editing and services, for identification and to make contact with you regarding your inquiry. Your information is not shared with any other organisation.

If you have any questions regarding our privacy and confidentiality policies, please contact us.